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Vision Statement It is the Vision of the City of Tulsa Park and Recreation Department to provide services and
facilities viewed by the citizens as highly valued investments in their daily lives. To improve the quality of life the Tulsa Park and Recreation Department is driven to:
- Provide for the citizens of Tulsa and surrounding region the highest level of measured customer satisfaction by meeting their recreational, educational, and cultural needs and desires.
- As stewards, respect the integrity of the natural, physical, human and fiscal resources we manage.
- Contribute to positive participation in community activities and issues.
- Provide safe, enjoyable and attractive park facilities and grounds.
- Seek innovative partnerships and alliances that encourage advocacy and shared values.
- Create opportunities for efficient and effective services to enhance revenue.
- Ensure capacity utilization of park facilities and programs that serve the local and regional community.
- Accept the obligation and need for active professional growth.
- Accept the need for continuous improvement and change to meet tomorrow's challenges.
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MARKETING AND CUSTOMER SERVICE DIVISION |
Mission Statement
- Provide research, product promotion, internal and external communication vehicles, and other vital marketing tools to support and enhance the department's primary mission of offering
recreational programs, facilities and services that enhance the quality of life for citizens of Tulsa and visitors to Tulsa.
- Ensure a high level of customer service and satisfaction.
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